Question 1

How often do you restock products?

Accepted Answer

We do our very best to keep our products stocked and available to stylists at all times! Restocking times do vary, but the best practice is to be signed up for all Sierra & Sage notifications through our push notifications and newsletter.

If a product you're interested in purchasing is out of stock, click the "notify when available" button on the products page and enter your email. Once we've restocked that product, you'll be the first to know! You can also email our team at hello@sierraandsage.com (hello@sierraandsage.com)or message our team on any of our social media platforms to get an ETA on restocks for specific products.

Question 2

I need help color matching. What do I do?

Accepted Answer

At Sierra & Sage, we offer a variety of ways to ensure you find your PERFECT match!

1. Color Ring: Our Custom Color Ring showcases all of our blends in its truest form and remains the easiest way to compare all of our shades. Shop our color ring.(https://www.sierraandsage.com/product-page/color-ring)
2. Online Shade Graph: Need a color match but don't have a color ring on hand? Try our online shade graph (https://www.sierraandsage.com/pro-shop)on our website to view true-toned photos and color numbers.
3. Send Us A Message: Want our professional opinion quickly? Send us a message on any of our social media platforms with photos of the natural hair in natural lighting with multiple angles!
4. Get Matched Online: Submit photos on our website under Color Matching (https://www.sierraandsage.com/color-matching)of the natural hair in natural lighting with multiple angles, and our experts will do their best to get back to you within 24 hours.

Question 3

How do I find a Sierra & Sage Certified Stylist?

Accepted Answer

We're proud to have certified stylists all across the globe! We have a "Find A Stylist" Map on our website that lists all of the stylists working behind the chair that have been certified with Sierra & Sage. On this map, you will see the type of extensions they are certified in, their salon name, their social media information, and how to contact them!

To find a S&S Certified Stylist, click here.(https://www.sierraandsage.com/stylistmap)

F A Q

Frequently Asked Questions
Answered By
Sierra & Sage

F A Q

Frequently Asked Questions Answered By Sierra & Sage

Frequently Asked Questions
Answered By
Sierra & Sage